Indraprastha Gas Limited [IGL] — Security deposit 1 year ago - no connection

Address:

New Delhi, Delhi, 110065

I made a payment one year ago as per details below:
Bp number [protected]
Payment amount (Rs.) 6000.00
Transaction date and time[protected]:54:20
Transaction reference number ghmp[protected]
Igl personnel has not installed the connection or responded to any of my queries. This is extremely frustrating and the whole thing is looking like a fraud.