Indraprastha Gas Limited [IGL] — unexplained delay in new gas connection

Address:

Delhi, New Delhi, Delhi, 110034

Sir/Ma'am,

I have applied PNG connection with BP No. [protected] and already completed all the formalities in the first week of April but still not get any connection.
When I contacted customer care, they replied me that everything is ok and will connection soon. But after 53 days, I still not understand the reason for delay.
I need this connection urgently as I already surrender both LPG gas cylinders on voluntarily basis.
Kindly expedite this process on urgent basis and take some necessary actions as soon as possible.
Thank You