Indraprastha Gas Limited [IGL] — wrong billing details

Address:

D-302, Stellar Jeevan, Greater Noida West, 201306

Dear team igl,

The resolution is still pending. I called and have been following up with the igl team as the issue is the bp no and the name on the bill is incorrect but the residence address is the same.

When i had shifted to my new house i had applied for new connection and the bp no provided to me was [protected] with the name as henry stephen which is me and where in the bp no mentioned on the bill is [protected] and the name mentioned is dipanshu singh. I had been chasing igl for the correction and the correct bill which is unresolved till date. Moreover i have been charged extra than the bill under the term adjustment.

Yesterday also i called the helpline no and was told someone from igl would call back for resolution but haven't heard back from them.

Attached is the bill along with all the proofs. Also have got a letter of disconnection. Please help resolve this on priority basis