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Indulekha Complaints & Reviews

indulekhaonline.com
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Updated: Oct 21, 2023
Complaints 79
Resolved
14
Unresolved
65
So far, so good. Indulekha is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indulekha will keep up the work and continue to help more customers with their concerns even better 🤝
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Indulekha reviews & complaints page 2

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A
Amol Gulhane
Nov 26, 2020
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Address: Gajanan nagar,near gajanan temple Akot Dist Akola

Sir
I purchase indulekha oil and use it twice in week but after one month my head skin is having cracks and when I removed the bad skin it conver into skin wart.Now this wart is looks like skin massa and having cracks.
So pls give me solution for removal of skin wart
+1 photos
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    S
    Shivanichaurasia
    Sep 30, 2020
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    Respected hul team,
    I have purchased 50ml indulekha hair oil yesterday from my nearby departmental store. While applying the oil today, i found the smell of the oil was not same as it was earlier it was purely just of coconut oil, the oil was very light, thin and transparent. And after washing it made my hair fizzy and much more rough. Also the box & bottle showed some fake signs.
    Kindly assist me in this situation.
    Thankyou
    Indulekha customer support has been notified about the posted complaint.
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      S
      Shokeen Khan
      Jul 5, 2020
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      Address: Lohinga kalan

      Dakkan keda nahi kasta he tel fel ta he
      Indulekha customer support has been notified about the posted complaint.
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        A
        Amitbhai Sarvaiya
        Jun 24, 2020
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        Address: A- wing room no.5 Anandi apts, Sainath nagar, Virar East

        Indulekha hair oil box have bar code but not printed on bottle,
        Box have expiry date is different from bottle
        Please replace my product
        My contact number [protected]
        I am buying from flipkart
        +1 photos
        Indulekha customer support has been notified about the posted complaint.
        Jun 24, 2020
        Updated by Amitbhai Sarvaiya         Please replace my product

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          S
          Smita Beldar
          Mar 22, 2020
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          Address: Club factory, Pune, Maharashtra

          I have ordered indulekha hair oil from club factory. Its totally fake product, it was not your oil they provide wrong oil it contains water n oil mix, but that oil was not indulekha oil smell is also bad. I asked them to return product but no one is answering and there is no option for return. Please do something for your quality otherwise these people do same thing with other people also and no one is going to take your product because of club factory.
          Indulekha customer support has been notified about the posted complaint.
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            Z
            z [email protected]
            from Jintur, Maharashtra
            Nov 20, 2019
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            Address: Snapdeal coy, Bareilly, Uttar Pradesh, 243201

            Call me now cuscare, b'coz hmne online indulekha hair oil snapdeal se colect kiya tha jo k ap k prodact hair oil ka orignal tac lga kr duplicate customar ko supply kr rhe h jo k wrong prosizer k sath sath apki compny ka naam khrab kr rhe h meri apse request h k jo b snapdeal compny k log asa kr rhe h un k sath ap sakht se sakh action lekar salakho k piche kre. Tnx. Your customar. Salman.
            +1 photos
            Indulekha customer support has been notified about the posted complaint.
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            I bought the oil in november when got the product it was completely frozen my mother is saying that only the coconut oil gets frozen
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              D
              Diksha99999
              from Mumbai, Maharashtra
              Sep 3, 2019
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              Address: Subhash nagar, 110027

              I have purchased indulekha oil 100ml for 388 rupees from krishna super marche rajouri garden on 02nd sep 2019 and i received fake oil as its very easy to identify because i am using original indulekha since 1 year...

              This fake oil is very much light
              Smell is not similar to original oil and the colour of oil is red...
              I tried to contact you, but you were not answer the call...
              Indulekha customer support has been notified about the posted complaint.
              View replies
              Hi,
              I am using indulekha oil from last 1 month but I observe that my hair fall was increased after I applied indulekha hair oil and washed off my hairs.
              What's the reason of this side effect?
              Reply
              Sir i used the indulekha but no improvement in my scalp

              I am complaining about fake product - Comment #3638814 - Image #0
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                R
                raman91dogra
                from Gurgaon, Haryana
                Jul 29, 2019
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                Address: Sector 24 Nathupur, Gurgaon, Haryana, 122002

                Hello Team,

                I have ordered pack of 3 100 ml Indulekha Hair Oil Bottles for Rs 406/-.
                I got the duplicate product from snapdeal, It has no smell, also the packaging is very dull as compared to original packing. As I am frequent user of Indulekha
                products since long time. Bottle material is very bad, the print on the bottle is very faint. Batch Number is duplicate, Serial Number is fake, Smell is not similar to original oil and color is also very light and less viscous.

                Batch No:- ZIR-53
                Mfg Lic No:- 22/25D/2010
                MRP:- 432/-
                Date Of Mfg:- 09/2018
                Date Of Expiry:- 08/2020
                +3 photos
                Indulekha customer support has been notified about the posted complaint.
                Jul 29, 2019
                Updated by raman91dogra                 I have attached Snapdeal Invoice as reference

                View replies
                I'm using indulekha from last 1yr but this time the bottle which I purchased that is fake one. It's different in colour, in smell. & It's too oily, it takes more time to wash. Also my hair is falling with dual rate
                Reply
                My Order OD[protected] 85646000
                In the original product, there will be an SMS code, but in the product, Flipkart sends don't have that code and also no barcode & with bad smell. the item Flipkart send not as described. so I requested them to take the return. but no reply from them regarding the return. kindly do the needful.

                fake indulekha hair oil received from snapdeal - Comment #3554053 - Image #0
                Reply
                My hair is falling highly so i want to use Indulekha hair oil and shampoo, kind help me regarding that, and also let me know the process to use this oil and shampoo. My Mobile No. [protected]
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                  V
                  Vatsalya Nissamkula
                  from Delhi, Delhi
                  Jun 26, 2019
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                  Dear team,
                  I have ordered indulekha oil 3×100 ml for rs. 469 and indulekha shampoo 2×200ml for rs. 386. We were delivered the fake products both oil as well as the shampoo as i have been using both for a very long time. Shampoo is creating lot of lather unlike the original and oil is very greasy and it takes a lot of shampoo to remove oil from hair making hair frizzy.
                  Please respond back.
                  Indulekha customer support has been notified about the posted complaint.
                  View replies
                  I bought Indhulekha oil combo offer in Snapdeal website but that oil is not indhulekha that smell is too bad please take action
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                    M
                    Mohan Chodisetti
                    from Coimbatore, Tamil Nadu
                    Jun 24, 2019
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                    Address: 500016

                    Order id: [protected] (1 item), indulekha bringha hair oil 300 ml pack of 3 & order id: [protected] (1 item), indulekha natural shampoo 200 ml pack of 2
                    Were purchased on 22/4 & 9/05 retrospectively from snap deal... These both products were very damaged my hair and resulted to loss of hair.. I was very regular customer of indulekha purchased from open market... Please take action immediately as snapdeal is not responded and indulekha customercare not reachable... At least to save some more new innocent buyers for indulekha products from snapdeal... Mohan
                    +4 photos
                    Indulekha customer support has been notified about the posted complaint.
                    View replies
                    Hi Mohan,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
                    Reply
                    It's a waste products this product doesn't work very bad medicine
                    Reply
                    Nurjet's reply, Oct 17, 2019
                    Very bad damage
                    Can I join for the add
                    Reply
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                      S
                      Shaik Rafiuddin
                      from Hyderabad, Telangana
                      Jun 11, 2019
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                      Address: Seena Hotal Lane Beside Jain, Temple Swastik Complex, Hyderabad, Andhra Pradesh, 500095

                      Hi team,
                      I have purchased indulekha 3x100ml for 403 rupees from snapdeal and received fake oil as its easy for me to identify because i am using original indulekha since years.

                      Fake oil is very much light where original is bit thick
                      Fake oil smells like camphor
                      Printing in bold in fake and images having slight difference.
                      +1 photos
                      Indulekha customer support has been notified about the posted complaint.
                      View replies
                      Hi Rafiuddin,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Reply
                      I bought this product from nearest mall, the product has different smell and color is pinkish instead of greenish..I want to return it..
                      Reply
                      I am using before 1year but not stop my hair fall and i am very tension ...
                      Reply
                      Nisha Devraj's reply, Jul 27, 2019
                      My hair fall not stop i am using before 1 year and not stop my hair fall
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                        S
                        Sreeja Kota
                        from Mumbai, Maharashtra
                        Jun 10, 2019
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                        Hi team,
                        I have purchased indulekha 4x100ml for 520 rupees including shipping charges from flipkart on 03rd may 2019 and received fake oil as its easy for me to identify because i am using original indulekha since 2 years.

                        Fake oil is very much light where original is bit thick
                        Fake oil smells like camphor.
                        I tried to contact you, but you were not lifting the call.
                        Indulekha customer support has been notified about the posted complaint.
                        View replies
                        Iam use this indulekha hair oil in 7 months
                        Properly use this product no result occur
                        The hair loss is higher
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                          A
                          Abhirj
                          from Ambala, Haryana
                          May 9, 2019
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                          Address: Palwal, Haryana, 121102

                          Sir i have purchased indulekha oil from sanpdeal few days ago.. Initially i have some doubts that would it be original or not but after some time i realised that it is not original product and i have seen adverse effects form this product.. I wanna go to consumer court.. So i thought firstly i i would complaint here also... My snap deal customer id and order i'd is mentioned below
                          My i'd - [protected]@gmail.com
                          Order i'd is - [protected]
                          Indulekha customer support has been notified about the posted complaint.
                          View replies
                          Hi Abhirj,

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
                          Reply
                          I used indulekha shampoo after indulekha oil when i wah my hair by using shampoo suddenly start more hairfall.
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                            A
                            Ashz
                            from Mumbai, Maharashtra
                            Apr 7, 2019
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                            Not a complaint per se.. More of a request. Please restart selling your indukekha skin care oil. I am a doctor and i can vouch on it that it is the best skin care oil. It used to be an anti tan and anti ageing plus fairness oil all combined in one. It was my go to product for all skin problems. I was devastated when you stopped the production. Kindly restart the product. Please!
                            Indulekha customer support has been notified about the posted complaint.
                            View replies
                            I ordered Indulekha Bringha oil from Online Shopping Site 'Snapdeal'. From looks it looks nearly equals to original product but when i use it for some days i found results are opposite. It's smell is also slightly different from original. The company should care for their customers, so i request you to take a strict action against it.

                            restart production of indulekha skin care oil. - Comment #3450220 - Image #0
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                              A
                              Ayushman Tr
                              Mar 24, 2019
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                              Address: Bldg no. 6, b wing, 004, sun view , mhada Chandiva, Mumbai City, Maharashtra, 400072

                              We have ordered 3 bottles of indulekha from snapdeal for rs. 406 which appears to be fake.
                              No refund or return seems to be possible.
                              Requested to take some stringent action against snapdeal. We compared it with the original oil, the original oil is greenish and the game ones which we received are red and in a very thin form, the original smells good and has thick liquid, please take some action against snapdeal, help us out.
                              Indulekha customer support has been notified about the posted complaint.
                              View replies
                              Hi Ayushman,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Reply
                              Kasturi S's reply, Jun 9, 2019
                              Hi i have ordered the indulekha oil from Snapdeal too and after using it my hair starts falling more. I had used indulekha oil before and i knew it's odour and color. After the horrible results when i compared the product with one i used before i got to knw that product i ordered from snapdeal is fake.

                              Below is the link from where i had ordered
                              https://m.snapdeal.com/product/herbalhairgrowthoil-selfie/640453311783?utm_source=growth_microaffiliate&utm_campaign=affiliate0608&phone=9022772424&source=ps_app_top&signinreqd=1&viewinapp=1&img=1

                              Kindly look into it and refund the money.
                              I received duplicate Indulekha oil product from snap deal. Batch no: ZIR -53
                              Reply
                              Hi i have ordered the indulekha oil from Snapdeal too and after using it my hair starts falling more. I had used indulekha oil before and i knew it's odour and color. After the horrible results when i compared the product with one i used before i got to knw that product i ordered from snapdeal is fake.

                              Below is the link from where i had ordered
                              https://m.snapdeal.com/product/herbalhairgrowthoil-selfie/[protected]?utm_source...⇄

                              Kindly look into it and refund the money.

                              received fake product - Comment #3454507 - Image #0
                              received fake product - Comment #3454507 - Image #1
                              received fake product - Comment #3454507 - Image #2
                              received fake product - Comment #3454507 - Image #3
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                                H
                                Hųñţęř Ţøpñø
                                from Jasidih, Jharkhand
                                Mar 18, 2019
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                                Address: Jharkhand, Ranchi, Jharkhand, 834009

                                Recently i received call from a number clamming that they are member from your company and they told me that i had won lottery when i brought your product from amazon.
                                They said i will receive prize and before that they asked me for 3000rs payment in their account.
                                I just wanted to know if it's true that you called me or some fraud called me.
                                Plz reply as soon as possible.
                                Thank you
                                Indulekha customer support has been notified about the posted complaint.
                                View replies
                                There are plenty of people I know who are selling duplicate products on flipkart and Amazon without thinking of side effects on customers. make sure on online portal only your company can sell only.
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                                  C
                                  chinmay gotmare
                                  from Mumbai, Maharashtra
                                  Mar 9, 2019
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                                  Address: Sai arpan Chs Kharghar, 410210

                                  I got the duplicate product from snapdeal, i ordered 2 indulekha bottles for rs 293, it has no smell, also the packaging is very dull as compared to which i has earlier of the indulekha original one. Bottle material is very bad, the print on the bottle is very faint. Also snapdeal has no return option, it means they are selling the duplicate product
                                  +6 photos
                                  Indulekha customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Chinmay,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Reply
                                  Color of my hair is little bit white due to age...my age is 47...can i use this oil to my hair after apply black color?
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                                    S
                                    Soni Harshad
                                    from Delhi, Delhi
                                    Feb 27, 2019
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                                    Address: Alex classes Opp Deep Hospital Laxmi cinema Road Shri Nagar area Idar Dist Sabarkantha Gujarat, Sabarkantha, Gujarat, 383430

                                    Why you have not taken any step on snapdeal inspite of so many complaint. It is being sold on snapdeal deal in this way your brand is being split. I also became victim of the same and when i searched indulekha customer service i found so many complaint like this and still your company has not taken any stem on snapdeal for selling fake product. It is really very shocking.
                                    Indulekha customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Soni,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Reply
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                                      B
                                      belathakran
                                      from Delhi, Delhi
                                      Feb 26, 2019
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                                      Address: 110037

                                      Bala on feb 26, 2019
                                      Hi, this is bala from new delhi.
                                      I am using indulekha bringha selfie bottle hair oil from since one year.

                                      Recently i bout two bottles for rs. 599 thorough amazon (Attached) and i received the parcel on 26th february 2019. When i opened seal am surprise to see a leakage on outside yellow sticker, and main point is that smell is different. I am suspecting that this is 100% duplicate products selling by the amazon

                                      Am worried about product is genuine or not

                                      Please take an action earliest, how amazonable to give.
                                      Indulekha customer support has been notified about the posted complaint.
                                      View replies
                                      Hello,

                                      Yesterday i received indulekha hair oil from amazon, when i opened the bottle thr smell is different from the earlier which i used.

                                      Please what to do now??
                                      Reply
                                      Please let us know it's this product is original or duplicate ? I buy it from Snapdeal. Buy seeing it it's looks like duplicate product . I have complain it
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                                        P
                                        Prabhakar Kollapudi
                                        from Hyderabad, Telangana
                                        Feb 25, 2019
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                                        Address: Hyderabad, Andhra Pradesh, 500030

                                        Hi, this is Dr.K.Prabhakar, Faculty NIRD&PR, from Hyderabad.
                                        i am using Indulekha Bringha Selfie Bottle Hair Oil from since one year.

                                        Recently I bout three bottles for Rs. 382 thorough Sanpdeal (Attached) and I received the parcel on 9th February 2019. When I opened seal am surprise to see a leakage on outside yellow sticker, and main point is that SMELL is different. I am suspecting that this is 100% duplicate products selling by the Sanpdeal.

                                        Am worried about Product is Genuine or not

                                        Please take an action earliest, how snapdeal able to give three bottle at the rate of Rs.382/.. Mainly it affects the original quality of the Indulekha Bringha Selfie Bottle Hair Oil.

                                        Please do necessary actions immediately…

                                        Regards…
                                        Indulekha customer support has been notified about the posted complaint.
                                        View replies
                                        Hi Prabhakar!

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
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