Infibeam — Infibeam not giving refund for shipping pending order.

Address:

Kannur, Kerala, 670001

I have ordered for a Logitech Z506 5.1 Surround Sound Speaker system by paying Rs.5, 712/- using credit card (COD is not available) from Infibeam .com I paid full money, didn't choose EMI. Order ID # 17685999 Usually I buy from Amazon or Flipkart, but this product was not in stock with them. Ordered on 12 Jan, 2016 On 13 Jan, 2016 they asked me for my ID proof, because of shipping issues to my state (Kerala), I just submitted it in minutes. On 14 Jan, 2016, they didn't ship it. So I told them to cancel my order. Today is 17 Jan, 2016, 9 :30 PM, and the order is not canceled yet!!! As they didn't ship the product, they are supposed to cancel and refund in a day or two. But they are not doing it! Still it shows "IN PROCESSING"!! I just want my money back !!!