[Resolved]  Infibeam — product got damaged and highly unsatisfactory.

I had ordered for book it cost is 899 Rupees. Order number is 20837892. They delayed it for one week.It is french language beginner book. I have got this in shabby condition it is worth less at all. It is 20 Rupees also higly charged for this book. I talked to the customer care return procedure product of infibeam instead of listening to me started arguing with me. He is making me relise I did the big mistake ordered from infibeam.
I have been ordered before also but I never asked for return but this time full of worthless. I am regular customer of Snapdeal and Amazon. first time I tried infibeam it really disappointed me and untrusty. I would be thankful if they take my concern seriously instead of revert back to by giving silly excuses and argument.
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2018
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2018
Infibeam Customer Care's response
Dear Customer,

As per telephonic conversation, we would like to let you know that return for satisfaction is not possible. Request you to please use the book.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Infibeam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    744
    Pending
    0
    Resolved
    282
    Infibeam Phone
    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
    Infibeam Address
    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
    View all Infibeam contact information