Infibeam — Samsung Note 4- Infibeam sold old phone

write2niraj1

from Banga, Punjab

Address:	New Delhi, Delhi, 110059
Website:	www.infibeam.com

I have received Samsung Note 4 today from Infibeam. However when I opened the box, I was totally surprised, looks like an old phone. The box itself not looking like new and there is only 1 seal and that is not proper (tampered). There was no price tag on the box. I asked the delivery guy to take the packet back since seal is broken but he denied. When I unboxed it I got old device with scratches here and there, when turned on, it didn’t ask me for set up/welcome which normally happens on new device. When device turned on I got a notification with [protected]@gmail.com which is the previous owner ‘email. I would also like to highlight that Samsung Note 4 sells SM- N910G model in India, however theyhave sent me different model that SM-N910. I have never expected this kind of service from Infibeam, totally unhappy.

+5 photos

Was this information helpful?

No (0)

Yes (0)

Infibeam customer support has been notified about the posted complaint.

Oct 10, 2016

Updated by write2niraj1 There was no bar code no price tag on the box. They are cheating people, strict action should be taken.