[Resolved]  Infrastructure Development Finance Company [IDFC] — Non-payment of maturity proceeds of IG-Infrabonds Folio no. IDB0380081

I have complied with all the requirement like PAN Card details, Cancelled cheque for my bank account details long back. Corporate Registry has confirmed me that all the papers are received by them. For last two months they are writing that process of payment has been initiated and the amount would be credited to my account within 8 working days; but despite passing months, amount is not paid to me. I am a senior citizen of 72 yrs age. I need money urgently. Due to COVID Pandemic I can not visit the Bank or the Registry. I am highly disappointed. Last mail recd reads as "ef: RAN/STAT/IDFB/476819/12180048 Dt.: 15/06/2021

Dear Investor,

Unit : IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2
Folio No: IDB0380081

We thank you for writing to us.

We have received the documents at our end and details have been referred to bank for the payment, the same will be credited to respective bank account within 7 working days. Till such time kindly bear with us.

Thanking you and assuring you our best services at all the time.

Best Regards,

RANJANA PANDEY
Corporate Registry"
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Aug 5, 2021
Complaint marked as Resolved 
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Jun 24, 2021
Updated by M P Agnihotri
Please ensure that maturity proceeds are paid to me at the earliest.
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    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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