[Resolved] Inox Leisure / Inoxmovies.com — Cancellation of INOX Theater movie tickets

[Resolved] Inox Leisure / Inoxmovies.com — Cancellation of INOX Theater movie tickets

G gkathyay from Bengaluru, Karnataka Oct 21, 2022 Oct 23, 2022 This thread was updated on Oct 23, 2022

I Bought 5 tickets at Rs1832 on 21/10/2022 for a moview at 9:20 PM, and booked the tickets on the wrong day. Inox has option to cancel ticket if its their own site ..but does not allow to do so when its bookmyshow. There is no option for third party buyers to cancel on their website as well . I have lost that amount of money . Please help resolving this issue. Was this information helpful? No (0) Yes (0)
Nov 24, 2022 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Oct 23, 2022 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We have received your feedback and would like to inform you that sale of tickets is guided by local laws and company policy. Keeping these in mind, our company policy states that a ticket once booked cannot be exchanged, cancelled or refunded. Unless the same is specified and is as per the booking norms. As your ticket is in eligible we regret the same cannot be done. Kindly note only registered users who have not availed of any prom offers are eligible. However you done a guest check out hence ineligible for refund. We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked. Regards, INOX Support
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