[Resolved] Inox Leisure / Inoxmovies.com — Not yet refunded

Shalu A. Austin

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560047

My kids have used my credit card for purchase of two movie (beauty n the beast) tickets of rs. 520 at inox garuda mall, Margate road, Bangalore. Each ticket costs rs. 260. But the staff has swiped my card twice n debuted rs. 1040 from my account. When my kids asked about it by showing the bank msg of debited amount .. they assured that they will refund in a week n which has nt yet done. Pls look in to this matter n do the needful.

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Apr 24, 2017

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We are in receipt of your mail, kindly send the following details on [protected]@inoxmovies.com to enable us to trace the transaction .- Card number used to swipe at counter – First 6 and last 4 digits only
- Your contact number
- Transaction details were given by bank
-date and time of booking
We apologise for any inconvenience caused to you. We thank you for taking the time to write to us please give us the details so that we can trace the transaction.
Regards,
INOX Support

Apr 20, 2017

Updated by Shalu A. Austin Sorry I saw ur reply just now. Thanks for ur prompt reply. Details r given below. [removed]
[removed]
05/04/2017 12.10pm