[Resolved]  Inox Leisure / Inoxmovies.com — ticket not received after payment done

Address:Kolkata, West Bengal, 700001

I have booked 2 tickets for 9th may show time 4:40 pm of film dristikon at inox city centre saltlake, kolkata but have not received any ticket via mail or any acknowledgement by sms. My bank a/c has been debited & in the seat availabilty diagram those 2 seats (D 3&4) are showing as sold.

Please suggest what to do now..?
Send me any acknowledgement so that i can go for the movie or refund the amount.
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Jun 8, 2018
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
May 06, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We apologize for the inconvenience caused to you. Kindly provide us with the following details to enable us to trace your booking and follow up on your request:

- Mobile number provided for booking ticket(s)
- Date on which the booking was made
- Whether the bookings were done through INOX website, INOX box office, Paytm or Bookmyshow (for Paytm and Bookmyshow bookings please mail them on [protected]@paytm.com and [protected]@bookmyshow.com respectively)

Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction.

Regards,
INOX Web Team
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