[Resolved]  Reliance Life Insurance & Bma — No cancellation after placing a request in cancellation term

Address:

Pune, Maharashtra

BMA company called me and asked to meet. They have a tie up with Reliance life insurance and are service providers. We took a policy and they informed us that if we want to cancel our policy it can be done in the period of 15 days from the time you get the policy booklet.
firstly we called BMA to cancell our policy but they we unavailable then we went to reliance office directly were one of the executive told us that it can be cancelled only from BMA. we reached BMA office and submitted the cancellation form and booklet. we were assured that it will be cancelled in 1 week and amount will be refunded.
after 2 weeks we inquired at BMA office and came to know that they did not process our cancellation. when asked for reason they stupidly tld that their staff keep on changing every time and this might have left out. so when we asked to cancell it then they tld that cancellation period is over and nw iyt cant be cancelled.
so we went to relinace office for our concern, there also they did not processed our request and till nw they make us run from BMA to reliance and vice versa...

can anybody help us in this regard and provide us with contact no. of person who can help us..... or any consumer protection number plzzzz
also remeber do not take any policy from Reliance or else you will have to face the same we did.