[Resolved]  ACT Fibernet — Not providing the service

Address:

Medak, Andhra Pradesh

Sir, In my area Beam telecom is providing internet services.Area sales person taken check of amount 4580 for service for 1 year.the amount is credited in Beam N/w account on 1/10/2012.Proof: i have a sms in my mobile). i have keep asking the customer care regarding the connection status,they are entertained till today saying it will take 2 days to revert you back. i have visited they office in madina guda once. no progress since also. today morning they called and telling that they cannot provide the internet connection.
However in my area many people having the Beam N/w in there houses.

my complient
1. if they wont provide connection why they entertaned till these many days and money also not given back
2. I am a engineer i missed many ofmy activities personnelly/Professionally
3. When we went there office for status ,person over there is not having/informed the info and status about the issue from there office.

Please take the action and suggest me for any further action to be taken.