[Resolved]  Airtel (Unlimited 3G Recharge) — Data not received in Rs.951 unlimited 3G plan.

Address:

Udaipur, Rajasthan

I have recharged my mobile no. [protected] with AIRTEL UNLIMITED 3G plan for Rs. 951 on[protected].
But I didn't received any data in my account.

I called customer care they verified that yes i have recharged my account for 3G plan, and lodged a complain (ref. no. CBNRA[protected]) for that and assured me that I would receive the Plan benefits till[protected] morning 09.48AM.

On 4th October afternoon when i did't receive the Data I called Customer care they disconnected me without giving answer, and now i can't call customer care they have blocked my number.

I went to Airtel Office where I talked to Senior Customer care executive told that i can use 3G data i won't be charged for that.

Then the Head in Airtel Office checked some information and told me I haven't done any recharge and my account is not recharged.


I had recharged Customer Care Executive confirmed that i had recharged with Rs.951 on 12:26PM on[protected], and now the Head denies that i haven't recharged my account.


I want my 3G Plan benefits as soon as possible.