| Address: | Pune, Maharashtra |
Respected Madam / Sir,
I had chosen Tata WHIZ PostPaid connection which was unlimited @500/- p.m. with advance payment for Rs. 2999/- for 6 months on 31.07.2011 and my link was started on 03.08.2011 (no.[protected]). After 5 months, Tatatele Executive called me up on 21.12.2011 to upgrade the existing connection Whiz to Photon+ for Rs.1000/- on advance payment which will be adjusted next 10 months @100/-p.m. I asked for my current advance payment (Rs.2999/- for 6 months) which would be completed in Jan2012 end but she told me that my current plan would not be effected and after completion of my current plan new bill would be generated / started with @100/- p.m. adjustment but in Feb2012 they claimed 575/- for Jan2012. I had complained through Customer Care but they told to pay the due immediately. I requested to lodge my complaint but in Feb 12 my link had been terminated. I wanted to know why Executive made me fool but nobody accepted my complaints. I had forwarded e-mails to Company Executive Mr. Jogesh Nair and complaint cell but no reply had been received till date except reference numbers. In May2012 I had received a phone call from Tatatele Executive named Mr. Rohit and he told me to pay the dues immediately. I told him full story and requested to adjust Rs.1000/- which I had paid for upgradation. After so many conversations he agreed and after calculation he told me to pay for Rs.25/- for final adjustment. On 23 May 12 I paid online Rs.25/- and I requested through email to close my account finally. After one year later some men are threatening me through phone call to pay Rs.1400/- (approx) immediately otherwise court case would be done against me. I could not understand as to how my complaints were not attended and why this matter had not been closed. Now I am requesting to check my complaints and take necessary action to solve this kind of harassment.
Thanking you in anticipation.
Manish Kumar Bhadra
[protected]@yahoo.com
[protected]
13.06.2013 Was this information helpful? | 
corporate plan — wrong bill
i am the user of vodafone since 2002 /2003, my no [protected]i am post paid custumer
in the month of october 2008,
i paid the bill amt of rs., 976/- by cheque.
but still its pending. & i personaly visit to vodafone vashi store for above matter, & also i give the copy of my HDFC Bank a/c. statement but still its pending . my outgoing coll are stopped.