[Resolved]  Vodafone GPRS Service — Cheated against Vodafone GPRS service cost

Address:Chennai, Tamil Nadu

Dear Sir,

Recently I received a call from Vodafone customer care executive about the offer on Vodafone GPRS for Rs. 148 Unlimited usage. I have received this call 3-4 days back. Today I went to activate Vodafone GPRS for Rs. 148 and to make sure I have even checked the latest Tariff from the shop and found Unlimited pack is for Rs. 148 only.

After activating the pack I received a sms stating that 1250 is free usage. This is really ridiculous stuff by Vodafone. You people doesn't even bother to say that you have changed the tariff and the unlimited is not for Rs. 148, unlimited is for Rs. 199.

I feel like I have been cheated by Vodafone. It seem Vodafone does not bother about their long old consumer.

I believe now the time has come like many people have withdrawn their services from Vodafone I too need to look out for other service provider.
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Dec 16, 2016
Complaint marked as Resolved 
Verified Support
Feb 23, 2013
Vodafone India Customer Care's response
Hello Anil,

Kindly share your contact number at http://bit.ly/XvDqeP so that we can address your concern soon.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — GPRS connection

I enrolled a monthly rental from VODAFONE that never worked. I was charged a monthly rental although service was not provided. I could not call the helpdesk as the options did not let me talk to a CC REP as 9 options pushes me back to the previous menu and not allow me to speak.
I went to the store and emailed and they had registered a request but they close the ticket after a couple of days without doing anything to resolve the problem and send me an sms that the problem has been resolved. Vodafone cheats people!

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