[Resolved]  Intex Mobile / Intex Technologies — mobile fake description about sim compatibility in advertisement

Dear intex fellows,
Last 26/09/2017 i puchase a new intex smartphone (Intex aqua cloud q11 4g) from amazon. As per you product description it shows me sim slot 2 supports : 2g/3g/4g. But as on now i'am unable to enjoy 3g/4g in sim2 slot. It works only 2g. I checked with airtel, idea, reliance, jio sims. Non of this not working as 4g. What is your explanation on this. You published as a 4g + 4g mobilee. But it is only 4g + 2g mobile only. What is your explanation
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Aug 8, 2021
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Sep 29, 2017
Updated by heby
me imei no sim 1 : [protected],
sim 2 : [protected]

Complaint comments 

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We're sorry for the inconvenience. Kindly visit us at a nearby service centre. We'll check and do the needful for you accordingly.
Click on the following link and select your state and city and get the details of a nearby service centre. URL : http://bit.ly/2jBNyJ7

Regards | Team Intex

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