ION Broadband — internet not working from 2 days

Dear Team,

My name is Ninad Joshi
My user Id is gem_ninad12

My internet was not working since yesterday evening.

I have raised the ticket for the same.
Ticket No: TKT3438178

Also send an email to the support team at [protected]@i-on.in

But the issue is not resolved.

Then today morning i have again contact to my service provider and again he raised a new Ticket with the same issue.

New Ticket No: TKT3439117

In call he told me a technician will come to my place in between 12.30 p.m. - 1 p.m.
But at present no one is come and he put his mobile number switched off.

Due to this issue my work is getting hampered.

Also customer care number which is on google[protected] is invalid.

And another customer care number [protected] (Vashi head office) is ringing but no one is answered.

Could you please help me check the issue and revert back ASAP.