[Resolved] ION Broadband — worst internet service provider
To one broadband,
After i changed my local broadband service to your one broadband that was my worsted decision paid your guy on saturday 17 feb 2018 abhishek tiwari - [protected] in name of planet eshop cable he said sir we will get the installation done on 19 feb 2018 monday
Just after installation your internet service stopped working 9.30 pm then called your executive he fixed the problem and internet started working form 2pm tuesday then again by 10pm internet stoped working i gain called your executive the fixed the problem and internet was resumed at 2pm wednesday this thing contiuned till friday of that week
As form, friday new problem was faced by me that is no internet connection as form friday night 12 pm internet had stopped working this problem continued till next 4 to 5 days.
After your internet disconnection issue got fixed now i am facing slow internet download and upload speed
I am paying of 12mbps your company is providing me 1 to 3mbps and this isnt one day problem instead form the time i installed your broadband service i have faced a variety of issue form no internet service to the slow internet this two are service your company has been excellent in providing. From day one with your internet connection i having problem when asked for refund you people refuse and your service also is pathetic leaving google and some well-known site your internet does give speed on top of that you have a download cap in my office mtnl internet i get 4mbps download on surfing speed and this is minimum were as in your 12mbps plan i get hardly 400 to 600kbps when surfing speed 12mbps that to isnt constant even after such a cap.
When i was using old internet service provider with 8 mbps plan i use to get 5mbps download and upload of office work done at zippy speed.
After i bought your 12mbps internet service i am doing all my work and os updates form my office as your internet service is so good that i do know that your internet service will not work and after 20 days o[censored]se i do belive you
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Mar 11, 2018Complaint marked as Resolved
wrong company name not ion broadband it is one broadband
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