[Resolved]  Irctc — AMOUNT DEDUCTED BUT TICKET NOT BOOKED

Address:Kollam, Kerala

Dear Sir/Madam, Today[protected] I tried to book a ticket from CALICUT TO CHENNAI on 27-11-14 through Net Banking. While the time of payment its shown that You Request Is rejected and an amount of 396.24 is deducted from my SBI account :[protected]. Please let me know the solution for this.Where my money gone ??.
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have tried to book takkal ticket on 09th may(saturday) from my IRCTC User id (id- SPMCA) using ICICI and SBI accounts. It was loading for some time and finally shows time limit exceeded and the ticket was not booked. Refer my IRCTC account that no ticket was booked on that day. So please refund the below amount at the earliest. Thanks for your understanding...

From SBI AC- Rs.202.47
From ICICI Ac- Rs. 213.71


Regards,
Saravana Perumal
I Sri Sourav Das tried to book ticket of Sri Amitava Das, Sri P. Roy and Sri. J Sarki for 16/02/2015 of APDJ KOAA SPL which from NMZ to KOAA thorough irctc online. I filled all the details of them perfectly .Unfortunately the tickets was not booked but the amount of Rs. 2763.72 was deduct from my SBI account includes bank charges.My transaction id is [protected]. Therefore I request you to look into the matter and refund my money to my bank account as early as possible.
Dear gonisaurav sorry for inconvenience caused,
Please share your contract details we will be touch as soon as possible,


Vishal,
Costomer support irctc
Dear Sir / Madam,

I have booked a ticket on 08/07/2015 by IRCTC Tourism from Bangalore to Rameswaram (Divine Tamilnadu Tour Package) by net banking. The amount of Rs. 14985/- has been deducted from my account but ticked was not booked.

I request you to please look into the matter and do the needful.

Logn ID: Om224631

Regards,
Anand Kumar Joshi

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