[Resolved]  Irctc — complaint against IRCTC for deduct Rs.11.25 extra from my bank account

Address:

Khordha, Odisha

Dear Sir, I, Ms.Chinu would like submit a complaint against IRCTC for deduct Rs.11.25 extra from my bank account. To Be more specific, I had booked two railway e-tickets of Transaction ID-[protected], PNR Number-[protected], on 3rd Jan 201r by online ticket booking on www.irctc.co.in with my username chinu_2979. .I have had used sbi online payment gateway for payment of the booked tickets.They have deducted Ticket Charge: 260.0 Service Charge: 11.24 Total: 271.24 Then the 5-jan-2015 when I checked online banking account statement which says that irctc has deducted Rs.11.25 more for some kind of commission twice. They didn't noticed me anything before and they didn't mail me of why they have charged me when I had already made the payments of booked tickets. Here is my account statement. 1. 03-jan-2015 TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki 2. 05-jan-2015 DEBIT ICH[protected]IG00KBSAF1Commission of IG00K My Contact Information IRCTC ID-chinu_2979 prince.[protected]@gmail.com Ph-[protected], [protected]