Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — eticket booking failed but the amount debited from account

santoshv2k

from Hyderabad, Telangana

Address:

Bhagalpur, Bihar

Dear sir, through Internet, I wanted to book a e- ticket from Asansol to Barkakana, journey date 11/06/2014 and payment was successfully done through SBI Netbanking, at IRCTC txn# [protected]IGV0390345 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT on 06/02/2014. But after successful payment I did not get any PNR for this. When I have checked my plan history, there was no ticket was booked but the amount was reduced from account. What should I do now? Kindly give instruction through e-mail id: santosh.[protected]@gmail.com, User name: santoshv2k Thank you in advance, Santosh

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Aug 14, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

santoshv2k

from Hyderabad, Telangana

Today, I received two call from [protected] and [protected], first caller told, he was from https://www.consumercomplaints.in and he needed my sbi debit card number to refund my IRCTC failed booking money, I just denied to give anything. After one hour I got another call from [protected], he told, he is from IRCTC and he needed my ATM CARD NUMBER to refund my money, I just gave him a random 19 digits number then he asked for my PIN for ATM CARD, I just denied this time but he tried to assure me that he is from IRCTC, without PIN he could not refund my money.

So, beware of this kind of callers, they collect all your problems and mobile numbers from https://www.consumercomplaints.in and then call each victims to make them once more victims.

https://www.consumercomplaints.in admin is also requested to take an action against above numbers.

thanks,
santosh kumar

santoshv2k

from Hyderabad, Telangana

Yesterday, I got a private message from a user of this forum "helpdesk1800"
His private message was as following :-
pls provide us your mobile number

I thought, it was from https://www.consumercomplaints.in so I pm him my mobile number and today I got two fraud calls asking for my ATM CARD and PIN number.

consumercomplaints Administrator is requested to take an strict action against this user.

Thanks,
santosh