Irctc — Money debited wrongly from bank account by IRCTC (Indian Rail Catering & Tourism Corp)

 
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Pusad, Yavatmal District, Maharashtra, India
 Abhilesh07
Dear sir/madam I am registered member of IRCTC with user id - abhilesh03 (e mail id - abhilesh07@gmail.com) On 07th July 2015, I got SMS from my bank on my registered mobile no -[protected] saying Rs. 3842.26 was debited from my South indian bank account by IRCTC. Here is the actual SMS that I received - " Dear customer, Your A/c XXXXXXXXX is debited with Rs.3842.26/- Info: DOUBLE CREDIT IRCTS TIC REVERSED." however, I never booked or cancelled any ticket costing this much amount any time as far as I know. Also I am unable to understand what this DOUBLE CREDIT IRCTS TIC REVERSED means and for what reason this amount was debited by IRCTC. Kindly explain the above query and give the details about this deduction as soon as possible.

Complaint Status


[Jul 09, 2015] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Irctc - Money debited wrongly from bank account by IRCTC (Indian Rail Catering & Tourism Corp)