Irctc — Pantry car services

Address:

Kolkata, West Bengal

Dear Sir,

We travelling in Howrah mail coach A1 & SEAT NO.3, 4 PATIENT NAME - Manjushree Somani with Husband or attended- Ashok Kumar Somani

Best regards hope this e-mail letter may help you to better services to the patient & their attended travellings in Indian railways. Sir very very to write youas suggested by TT on duty today in this HOWRAH MAIL . in brief we have departed yesterday on 19/07/2015 from Mumbai at 20:35 as per train departure time, our tickets were purchased from railway counter, as my wife Mrs.Manjushree somani, a patient and she is undergoing her treatment under Dr. Mandar Nadkarni, an oncologist & a surgeon at KOKILABEN HOSPITAL (MUMBAI). Today as soon as we boarded the train, we informed that we are diabetic patient, that is why we are not supposed to take sugar in tea to the train pantry car, in morning from 06:00 till 10:30 at least 20 times, we have requested also in fromt of TT, & the TT tried his level best but ashamed that the pantry

please take urgent action on the issue, so in future no more patient & passenger hurt.
thanking you,
yours faithfully,
ASHOK KR. SOMANI