Irctc — payment deducted but ticket not generated

Address:Lucknow, Uttar Pradesh

I have booked a ticket from varuna express on 5 th may from lucknow to kanpur in AC for the journey date of 20 th may in the name of Rohit Gupta with my PNB debit card, further money had deducted from my accout but the ticket was not generated. Kindly issue my ticket or to refund my money . My mail ID is [protected]@gmail.com And phone no is [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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