Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC / Razorpay — account debited on razorpay but ticket not booked on irctc app

Govindpharmacist

from Gurgaon, Haryana

Address:

122105

Hi,

On 17 feb 18, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is govind. [protected]@yahoo.in

How shall i send you transaction id?
My transaction i'd is[protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Razorpay customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Verified Support

Feb 20, 2018

Razorpay Customer Care's response Hey Govind,

We have sent you a mail, kindly revert and follow the mail thread for further updates.

Feel free to reach out to us on [protected]@razorpay.com.

Thanks and Regards,
Team Razorpay