Irctc — Regarding no status of my refund / Pl refund it at the earliest

Address:Jaipur, Rajasthan

Dear Concern, I tried to made my reservations for two different destination but both time my amount was deducted and transaction was failed and I am not getting any status of my deducted amount. 01. The first one was from AUBR ( Anugrah Narayan Road) to NDLS ( New Delhi) on dated 12.05.15, the amount is INR 1609.94 the transaction I.D.[protected]. Train No.& Name : 12381 / POORVA EXPRESS 02. The second one was from GGN (Gurgaon) to JP ( Jaipur) on dated 14.05.15 the amount is INR 499.94 as received by SMS - Info : ECOM PUR / IRCTC / New Delhi / 140515/1210 and cross checked by online account summary of my bank. Note : Pl find attached the .jpg format of mini statement where amount deducted is marked in yellow. So, request you to please refund my deducted amount at the earliest. Regards, Navneet Kumar Jaipur [protected].
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Helo sir, I tried to made my reservations on saturday 30 jan.2016 for two different destination but both time my amount was deducted and transaction was failed and I am not getting any status of my deducted amount.

01. The first one was from Gwalior(GWL) to Kalyan Junction (KYN) on dated 30.01.16, the amount is INR 584.35 rs, transaction time : 14.58pm AND Train No.& Name : 12618 / MANGALA EXPRESS
02. The second one was from MUMBAI (CSTM) to Gwalior(GWL) on dated 30.01.16 the amount is INR 1699.35 rs. Train was: PUNJAB mail no, 12137.transaction time:15.28 pm
received by SMS - Info : PUR / IRCTC / New Delhi / and cross checked by online account summary of my AXIS bank.city centre branch, Gwalior(.MP) this above mentioned both transaction money alreday deducted by IRCTC reservation portal. So, request you to please refund my deducted amount at the earliest. Regards, AJAYKUMAR GWALIOR (MP)[protected]. mail. ajay.[protected]@gmail.com

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