Irctc — tdr amount full not not refunded as train was late more than 3 hrs

Address:

New Delhi, Delhi

sir. i have filed tdr request as my train shatabdi was late for more than 3 hrs. and 2 passengers ticket was filed as tdr but only 1 paasenger amount ( half amount ) is refunded, my whole amount is not refunded. kindly see and take some action. my ticket detail is as under Transaction ID: [protected] PNR No: [protected] Train No./Name: 12033 / CNB NDLS SHT Date of Journey: 21-Jan-2015 Date Of Boarding: 21-Jan-2015 Class: CHAIR CAR (CC) From: ETAWAH (ETW) To: NEW DELHI (NDLS) Boarding: ETAWAH (ETW) Resv Upto: NEW DELHI (NDLS) Quota: GENERAL (GN) Ticket Type: E-Ticket Passenger Details SL No. Name Age Sex Berth Preference Food Choice Concession Status 1 SACHIN KUMAR 25 Male WINDOW SIDE VEG EDR Updated 2 SHIKSHA KUMARI 25 Female NO CHOICE VEG EDR Updated Payment Details Payment Option: Bank of India Ticket Charge: 1280.0 Service Charge: 22.47 Total: 1302.47 sachin kumar email id: [protected]@gmail.com