IRCTC — TDR REFUND STATUS

 
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 ss.gupta
ansaction ID: [protected] Train No./ Name: 15635/GUWAHATI EXPRES PNR Number: [protected] Date of Journey: 09-Aug-2014 Date Of Boarding: 09-Aug-2014 Date of Booking: 09-Jul-2014 From: KOTA JN (KOTA) To: GUWAHATI (GHY) Boarding At: KOTA JN (KOTA) Resv Upto: GUWAHATI (GHY) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount: 5835.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No SHYAMSUNDERGUPTA 46 Male RLWL 9 SHASHI GUPTA 45 Female RLWL 10 SARTHAK GUPTA 19 Male RLWL 11 TDR Details Reason For TDR: Passenger Not Travelled. TDR Filing Date: 09-Aug-2014 00:48:49 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: NORTH FRONTIER RAILWAY (NF) Registration No: BNF140814W02220

Complaint Status


[Sep 06, 2014] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I booked a train ticket PNR [protected] by train number 12172.
The journey was from Hazrat Nizamuddin to Jhansi(04th Feb, 2017 00:10 hrs).
This train got rescheduled by over 3 hrs(actually by over 10 hrs).
Hence, I booked another tatkal ticket PNR [protected] by train 12002.
The journey was from New Delhi to Jhansi(04th Feb, 2017 06:00 hrs).
And filed a TDR against PNR [protected] with Cancellation id - [protected].
But the TDR is rejected with a reason : NO EDR HAS BEEN FED AGAINST PARTICULAR PNR AS PARTY HAS TRAVELLED.

How can a single person be at two places(New Delhi and Jhansi)at the same time.
As the train 12002 reached jhansi at around 12:15 pm and train 12172 left nizamuddin at around 2:00 pm or later.
Even after raising the issue with irctc, Rail Ministry twitter account, Railway Minister's twitter account, it remains un resolved.

This time, i have a proof that i travelled by the other train, even then the issue is not rectified,
What if i wouldn't have travelled by the train due to trains getting delayed in winters.
This TDR filing is not at all transparent and such a big issue.
I booked my ticket through IRTC online on[protected] train 12760 from Kazipet to chennai central that is tatkal booking with in half and hour railway irtc authorities deducted Rs.130/- I did not received the said amount of Rs.2500/- till date[protected] more than 3 days. I request is that railway irtc authorities have to pay interest from the day of cancellation to till date this thing is applicable to all the peoples

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    IRCTC - TDR REFUND STATUS