Irctc — ticket got cancelled showing refunded in irctc website but not received

Website:IRCTC, zaakpay pg

I have cancelled 1 train ticket, 2 failed transactions through irctc. The refund status showing refunded. But amount not recieved.

The tickets details are as below
1. Transaction id: [protected]
Payment status: payment settled bank name: zaakpay pg

2. Transaction id: [protected]
Payment status: payment settled bank name: zaakpay pg

3. Transaction id:[protected]
Date of cancellation:18-apr-2018 18:43:47 hrs
Ticket type: e-ticket cancellation id:[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Transaction ID [protected] & Transaction Date25-Apr-2018 CancellationID /RefundID[protected] Transaction Type CANCELLED Trans.Amt()740 Refund.Amt()500 Bank PAYUMPP Refund Status REFUNDED Refund Date26-Apr-2018 SO PLZ RESOLVED MY COMPLAINT
Sir.
Irctc.user I'd santoshra1.ihave mistake in my irctc registration by entering the wrong email Id. Wrong id I have entered is [protected]@ gmail.com. my original correct Id is [protected]@gmail.com.kindly I apologise for entering wrong email Id and support me to change the correct Id or change by yourself.

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