ITC — Amount deducted against unsuccessful order

My ref number is 117834
The amount is deducted 11 days before, I was paying for an order on itc e store now their customers support always saying wait for 24 hours, and also they stopped replying on email
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ITC customer support has been notified about the posted complaint.
Verified Support
May 23, 2022
ITC Customer Care's response
Hi Neeraj, we are sorry for the inconvenience caused. We request you to write to us at [protected]@itc.in or you can call us at[protected] to process this further.
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