ITC — Customer service

On the occasion of "Eid 2022", they had conducted a contest on the official instagram account of "aashirvaad", in which I was among one of the winner.

The gratification was a "voucher of ₹500", which can be used at the "ITC E-store."
But Unfortunately the site is saying we don't deliver at your location.

I had already conveyed this issue to their team on instagram, and they asked for certain information for which I cooperated too. They said they are conveying the problem to the relevant team.

But now It's about to be one month and my problem is still not resolved.