ITC — Damaged or Low Quality Product

ITC — Damaged or Low Quality Product

D Dhairya Jain Oct 1, 2025 Dec 18, 2025 This thread was updated on Dec 18, 2025

Ordered a large pack of dark fantasy biscuits which were a year away from their expiration date. But the biscuits inside were mostly soft (soggy/not crispy). They even looked different in appearance, slightly lighter than usual and a little rounder/bigger. Even the chocolate inside was very less and completely dried. It was also not tasting good. Was this information helpful? No (0) Yes (0)
ITC customer support has been notified about the posted complaint. Verified Support Dec 18, 2025 ITC Customer Care's response Dear Dhairya, We acknowledge the receipt of your complaint. Please be informed that your complaint will be forwarded to the concerned team for relevant action. To help us serve you better, we kindly request you to contact us at[protected] or via email at [protected]@itc.in with your order details for further assistance. Warm Regards, ITC Cares Team
Add a Comment	Share
Submit Close