ITC — Duplicate gold flake kings

ITC — Duplicate gold flake kings

J Jubinmohd from Kollam, Kerala Jul 7, 2023 Jul 24, 2023 This thread was updated on Jul 24, 2023

I have been using gold flake kings for some while and recently I noticed considerable difference in quality while using the same.So I checked the labelling of the cigarette and I found there was material difference in the colour used in the labelling and logo.The reason which I am writing this is to gain a clarity on whether the product is of ITC or not.I am attaching pictures of the cigarettes the red marked is of poor quality and green one is of original quality . Looking towards the reply +1 photos Was this information helpful? No (0) Yes (0)
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ITC Customer Care

from Kolkata, West Bengal

Jul 22, 2023

Verified Support

Dear Customer,

We acknowledge the receipt of your complaint. To help us serve you better, please write to us with all details at [protected]@itc.in.

Regards,
ITC CARES TEAM

ITC Customer Care

from Kolkata, West Bengal

Jul 24, 2023

Verified Support

Dear Sir,
We regret for the inconvenience caused. Kindly share your contact number so that our executive will get in touch with you. Alternatively, you can write to [protected]@itc.in or call us at our toll free number [protected].
Regards,
Consumer Response Cell
ITC Limited