[Resolved] ITC — engage fuzz deo

vimalraj1296

from Changanacheri, Kerala

Address:

Chennai, Tamil Nadu, 600125

I have been using fuzz for 3 yrs.. My body suites only fuzz deo. Suddenly the supply in chennai has been stooped.. I m suffering without that deo with bad odour and sweat smell.. Except that if i try any falvour in your company it creates head ache.. So i kindly request you to contact me.. Too solve my query immediately.. I need deo pack immediately.. Please kindly reply

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Sep 14, 2018

Complaint marked as Resolved

ITC customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

ITC Customer Care's response Dear Sir,

This is with reference to your query dated 04/08/2018 about our product Enagage Fuzz Deodorant.

Call Log No -M324/Aug/2018

We would like to thank you for expressing your concern and deeply regret the dissatisfaction and inconvenience caused.

At ITC, our endeavour has been to offer differentiated value propositions and enhance consumer experience. Our organisation has one of the most stringent quality standards defined for its products and we strive relentlessly to ensure consumer satisfaction and enriching product experience.

Request you to send us your complete mailing address & contact details to help us serve you better.

We thank you for your feedback and value your patronage. We do hope that you will enjoy the experience of every product introduced by ITC’s Personal Care Products Business and help us improve further with your invaluable feedback.

Thank You for your continued support and appreciation.

Yours faithfully
Consumer Care for ITC