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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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27%
Complaints
607
Pending
208
Resolved
100
Thank you for your bringing this to our attention. We would like to inform you that the details are not from us.
We wish to inform you that ITC Limited does not seek any deposits or advance payments from members of the public for providing distributorships/franchise of its products, as claimed in the mails shared by you. It appears from your communication that certain unscrupulous individuals have misrepresented themselves as representatives/employees of ITC Limited and have circulated fake registration forms and/or fraudulently solicited monetary payments from you.
The matter is also under investigation by the police. Under the circumstances, you are requested to restrain from entertaining the fraudsters in any manner or engaging with them in any further communication.
Warm Regards,
ITC Cares Team