ITC — Marie Light

I have purchased Marie Light biscuit packet from a nearby shop. After opening the packet I was shocked to see that lots of overbaked and burnt biscuit inside the packet. I never thought being a reputed brand the product quality would be so poor. I am attaching herewith some snaps of the product.
I never expected from the company like ITC will give their customers such inferior food products.
Please respond, you may even collect the product it is lying as usual.
Rajan Kumar Sinha
Rajput colony, near Paswan Chowk, Hajipur
Bihar
Mobile number - [protected]