ITC — Placed online order in ITC Store & did not received product even after 5 days from delivery date.
S
shan.cse2oo3
from Kolkata, West Bengal
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
Address:
SANTOSHPUR GOVT. COLONY, PO-SANTOSHPUR, BLOCK-C
Dear Team,
I have placed an online order in ITC Store on 2nd May2022 & delivery date was 4th May2022, even after passing 5 days from delivery date I did not received my order. Whenever I talked with their customer care they just told me to wait for next 24 Hours. Please find my Order ID #440557 & as well as reference no.#117253 when I am talking with them.
I am waiting for your reply and hope for the positive resolution on this issue.
Regards,
Sujoy Bardhan
+1 photos
Was this information helpful?
No (0)
Yes (0)
ITC customer support has been notified about the posted complaint.
Verified Support
May 09, 2022
ITC Customer Care's response Dear Sir/Madam,
We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in
• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment