ITC — Sunfeast Yippee Noodles

I love this product over any other alternatives & have it often. But, this time while I was enjoying the noodles, I found a small piece of plastic like material, which I kept chewing until I realised it wasn't something eatable. This has greatly disappointed me to an extent that I might reconsider my choice of noodles the next time. After I tried to see what was I chewing on so hard, it turned out to be a plastic like piece, which I suppose was in the masala, as it had almost entirely turned orange(as goes the masala color). I even have the picture of that piece, in case that's required as proof. It just ruined my meal for the day with this experience. I hope it doesn't occur with others, so I request the company to follow more efficient hygiene & checking of the products. Thanks.
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ITC customer support has been notified about the posted complaint.
Verified Support
May 23, 2022
ITC Customer Care's response
Hi Chaitanya, we sincerely apologize for the inconvenience and the worries that this may have caused you. ITC Stands by you and cares about the quality of evert brand we provide. One of our team members will connect with you to discuss this further. You can write to us at [protected]@itc.in or call us at[protected].
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