ITC — Undelivered items in order no. 394348 and 385107

Shikha Nebhnani

from Delhi, Delhi

Apr 19, 2022

Address:	Kolkata
Website:	itcstore.in

I have placed two orders no. 394348 and 385107 delivered on 10th April and 8th April respectively. In both the orders i have ordered Classmate notebook pack of 12 but received only one notebook each in both the orders. Even after several reminders via email & assurances on call from their customer care executives, the refund has not been done yet. This is sheer intentional harassment. We need compensation of not less than 100000 Rs for this trouble and harassment.

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ITC customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2022

ITC Customer Care's response Dear Sir/Madam,

We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in

• Complete Postal Address with City/Pin code/State (Residential / Office)
• Contact Number
• Product details

Regards,
ITC CARES TEAM