[Resolved] ITC — Worms in Aashirvaad Superior MP Atta

[Resolved] ITC — Worms in Aashirvaad Superior MP Atta

N Nambirajan S Feb 4, 2022 Feb 7, 2022 This thread was updated on Feb 7, 2022

Bought a 5 kg Aashirvaad Superior MP Atta. Had a few rotis on Jan 22 2021, given to child and then found out worms are in the flour to our surprise. Packing date is 01 Dec 2021, from the information "Best before 3 months from the date of packaging", it should have been good atleast till 01 March 2022. Package is brought from JioMart. Registered a complaint# 596588 directly with ITC, got calls from them regarding the issue and the issue was forwarded to the concerned team by ITC Cares. No progress after that for two weeks. +4 photos Was this information helpful? No (0) Yes (1)
Jun 22, 2022 Complaint marked as Resolved They provided a new 5kg packet. Took the samples for verification, concerned person told me they will be providing report about the sample but didnt hear anything after that. ITC customer support has been notified about the posted complaint. Verified Support Feb 07, 2022 ITC Customer Care's response Dear Sir/Madam, We acknowledge the receipt of your email. To help us serve you better, kindly share the following details to [protected]@itc.in • Complete Postal Address with City/Pin code/State (Residential / Office) • Contact Number • Product details Regards, ITC CARES TEAM
Add a Comment	Share
Submit Close