[Resolved]  Itzcash Card — irctc refund not credited to my bank account

I have booked irctc ticket and cancelled on october 14, 2017. The refund is not credited to my bank account.in irctc website i shows that itz as the refund bank. However i have booked the ticket through my sbi debit card but through itz payment gateway.

Transaction id: [protected]
Cancellation id: [protected]
Refund date as in irctc website: 15-oct-2017
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2017
Complaint marked as Resolved 
I have received my refund yesterday Nov16.
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
ItzCash Card Customer Care's response
Dear Sir,

As per our telephonic confirmation done today your query has been attended and resolved.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ItzCash Card
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    225
    Pending
    0
    Resolved
    184
    ItzCash Card Phone
    +91 22 6112 5700
    +91 22 6112 5757
    ItzCash Card Address
    601/602, 6th Floor, Jai Ambe CHS,Juhu Versova Link Road, Andheri West, Mumbai, Maharashtra, India - 400053
    View all ItzCash Card contact information