Ixigo Complaints & Reviews

I have booked this ticket for my wife and son to travel during the summer vacation and it was booked in advance when there were no fear of covid-19 exist in our country.

Now due to the impact of this pandemic when life of everyone is going through a difficult phase i too suffer a lot. I have purchased this ticket through my hard earned money and now it seems going to be wasted because of the poor approach of ixigo and air india.br...

Free look cancellation:

As discussed with your agent pratyush on 21jun2020 at 10:37pm ist - call reference number# (It was empty as i haven't received call ref number after 15 mints wait). Kindly process my refund this ticket it has insured.
Inorder to catch this flight i traveled around 350+kms and reached hyderabad airport. After reaching the airport i came to know this flight has been cancelled. However neither spicejet...

I booked 2 flight tickets during the covid-19 pandemic when the flight services temporarily took place. The tickets were booked with a cancellation fee too. Due to the pandemic, the flight services got closed. Still i have not got the refund of the two tickets. I hope so the money be refunded asap....

I am trying to reach ixigo customer care using different options but it's useless. Phone gets disconnected or don't ger any option to go further sent mail but no reply. Air asia has refunded the amount in may but i haven't got it. Every time do i need to chase for it??? I need my money with interest now. As u are using it since 2 month's
I got confirmation from air asia that they have processed the refund around 06.05.2020 to the booking...

PNR [protected] refund not received...

Money debited but booking not successful
Please return my money...

Today i booked ticket of rs 6471
Amount deducted but booking not confirmed and no details are showing....

My name is sajid.
I booked flight from pune to ranchi on 18 june 2020 7:35 pm through ixigo for the time schedule 3 july 2020. The ixigo provided the link to payment through upi. I have made my payment of rs. 6307 through phone pe.
My transaction is successful but no ticket booked or no further information given about the flight.
Also there is customer support from ixigo.
I want my refund.
Please look into...

Money was deducted but flight was not booked. There is no customer service to ask about it and haven’t received any refund....

Dear sir,
I have booked below ticket for my daughter for 15th march and same was cancelled by airline. I have not received the refund till now. When i am cancelling the ticket as per chatboat. The refund amount is only 771. Whereas it should be full amount 6520. Kindly look in the matter and expedite the refund process. As per information airline has paid full amount to you on 15th of march itself. As per your last message to assure...

As the flight got cancelled due to covid 19 they have provided a credit shell to us and therefore we started booking a flight fro july but no longer it took to realize that ixigo dosen't have credit shell redeem option by its own so i contacted there customer care on june 10 2020 but till now there is no response i have called them over 25 times and now they are not reachable. I want to redeem my credit shell as that is my money ot there...

I booked flight on 17th jun 2020 from pune to nagpur and payment was completed but i havn't recived any booking confirmation form airline nor ixigo.

I have done google pay in favor o[censored]pip2m[protected]le travenaxis....

Transaction details - 1026#if[protected]
Ticket deduction worth - 3493₹
Payment completed and paid to le trevenues technology private limited on[protected] at 7:32 p. M. Ist...

Dear ixigo train,
I try to book a ticket on 12june 2020 from pune to danapur train no 02149
The amount of ticket 472rs is debited in my upi id but booking not successful how this possible
I request to you please kindly look this mater and refund my 472rs amount...

इस पी एन आर नम्बर [protected] जिसकी यात्रा दिनांक 18/6/2020 को होनी थी उस ट्रेन को रेलवे द्वारा कैंसिल कर दिया गया है, किन्तु अभी तक कंपनी द्वारा रिफंड मेरे खाते में नही ट्रांसफर किया है,...

Yesterday i have try to book the ticket through ixigo but ticket was not been booked and money was debited in our account.

For your reference i have attached here the payment acknowledge...

Payment of amount rs. 8497/- but air india air ticket not receive till now....

Hi,

I had made a booking on 22nd may for rs.[protected]+300 conv fee). But when the credit shell amount was given to me it was quite less i. E. 3181 rs.

Indigo and ixigo are putting blames on each other.

It wasn't cutomers' mistake that the flight was cancelled...
Why are ixigo and indigo making customers pay?

All the required documents are attached.

With regards,...

I had booked a spicejet flight no sg8179 having pnr ff38xn from delhi to mumbai on 22 march 2020 having departure time of 19.45-22.05 hours from ixigo having booking no if[protected].

On 22 march morning at 6 a. M., i got a message from spicejet indicating that due to operational reasons my flight has been cancelled and preponed to flight no sg8723 with revised departure time of 08.30- 10.45 hours. Since the flight was preponed...

I was booking 2 flight ticket 08/06/2020 08:36pm bagdogra to new delhi through sbi net banking flight not booked my account deducted 7730rs but not get refund pls refund my money

Mon [protected]
[protected]@gmail.com...