Ixigo Complaints & Reviews

On 20 march 2023 at 7:42 pm, I booked the ticket. the money was debited but there was no ticket received. if the booking is sucessfull then please send the ticket or please refund the money

I Booked a ticket with UPI. Later which I changed the UPI ID and when I cancel the ticket that refund amount is transfer to old UPI ID. It's not credited in my current account. So it's my humble request to solve this problem.

I booked a ticket from vikarabad to jasidih for 6 members and had to cancel it for some reason. I haven't gotten the refund yet.
PNR: [protected]
Booking Id: IXITRS[protected].
Transaction amount: 4208.22
Reference Id:[protected].
Order Id:
The refund amount was to be credited by 15th march.
I request you to look into it.

Alliance air ticket was booked for travel on 11/03/2023 for the journey on 12/03/2023 from Hyderabad to Tirupati . Ticket was confirmed with PNR number MCKB2K . The ticket was cancelled at 11:51hrs and status shown as cancellation initiated. At 23:27hrs status showing cancellation pending. As the ticket was cancelled more than six hours prior to departure time (06:10hrs) of flight. The amount may please be refunded after deducting applicable charges.

Money was debited 2 times from upi account. But the ticket or the details was not confirmed

I booked a train from Delhi to Mathura on 16th feb 2023 which i cancelled.
My Trip ID is: IXITRS[protected]
PNR: [protected]
Transaction Amount: 680.89
Transaction ID: T2302161006047246635614
The Refund amount of Rs. 435 was supposed to be credited upto 17th Feb 2023. The Refrence ID is: [protected]
My Refund has not been credited despite multiple complaints.

Sir
I booked 2 flight tickets up and down from Chennai to Dubai on[protected]. An amount of Rs.53728/- got debited from my account. However, ticket didn’t got generated.

Pl refund the amount debited

I have booked train ticket in ixigo Reference no.[protected] dated 26.02.2023 from HUBLI TO YESHWANTPUR BY TRAIN, payment Rs.379/- made throgh SBI UPI successfully but tickets not issued.
Kindly return my amount.

I used ixigo ios app to book train tkt. Opted for UPI for payment. Amount got deducted 2 times in attempt of payment but both times amount was deducted from my bank account but tkt never got booked.

I tried booking ticket on ixigo ios app today but when I tried payment thru UPI the ticket never got booked but amount deducted 2 times from my bank account

It's been 5 days and yet I didn't get refund for my (canceled train) please look after it ASAP.
Pnr:- [protected]
Ixigo is showing that money is credited in my upi id but is not reflecting in my account. Please give my money back.

I made a booking on your website on 11/02/2023 and unfortunately, due to a buggy payment process, I was charged twice for the same booking. The second payment was unintentional and made by mistake.

I kindly request a full refund of the second payment amount of 1529 INR as soon as possible.

I appreciate your attention to this matter and hope for a quick resolution.

I have cancelled the ticket for train with pnr number [protected], the refund has initiated but not received in my bank account

I had booked ticket in Ixigo, even though Payment is proceed, App is still showing Booking Pending
Trip ID : IXITRS[protected]
Payment ID :198CZYTD9UJR1HVQVOZ

I booked my tatkal ticket in train name kushinagar from llt to grk, bording date 3 February. I booked ticket from ixigo app i booked ticket at 11:15pm but my ticket is not showing but i balance got deducted from my account. I made payment from payment UPI.

I got 700 as ixigo money max due to cancellation of two train tickets.intiated refund got 350 by upi but remaining 350 is not refunded but ixigo says they transferred the money to my bank account, but they dont have utr number for remaining 350 and remaining money is not refunded in my account

I have book flight from leh to jammu on 8th feb 2023. i have done the payment through upi but flight ticket is not booked also my money is deducted plz give my money back

Hi, I wish to complain this company over misinformation provided.
I have booked 3 different ticket from this company from me and my wife.

Ahmedabad to singapore (Vistara)
Singapore to noumea (Aircalin) and
Noumea to Auckland (Air New Zealand)

As I'm holding an Indian passport and having Auckland work visa. I wanted to confirm either any of my transiting country required any transit visa for my entry.
I called ixigo before my flights and they confirmed me that there is no visa required from your side for singapore and noumea.
After their confirmation I made my mind to board on my journey.

But today I reached in singapore and my next flight (Aircalin) informed me that I need to have a transit visa to visit noumea. I could not board the plane and me and my wife stuck here in singapore. I tried to call their customer service many time with expensive overseas number and they were completely fooling us with different answers.

Because of their misguidence and pathetic service. Me and my wife suffered a lot from past few hours. There is no flights in here for auckland.

I want you to file a complaint against this fraud.

Hi I am Abhishek and I booked ticket where ticket was canceled due to waitlisted and I was refunded only ticket amount instead of convenience charges as well so plz help
Me to get my amount refund as I am not getting proper resolution from customer care executive
Booking id-IXITRS[protected]. ​
PNR no-[protected]
My concern is that if ticket was not confirmed by railway why should I pay your service for 100%refund policy where I did not cancelled by self so plz look into the matter and do the needful
Thanks
Regards
Abhishek

I booked 2 train tickets on 28th January 2023 through ixigo. I initiated the payment after which it asked for user password. I clicked on forgot password and got a message to set a new password. Meanwhile the ticket amount got debited from my account while the next page didn't load yet.