[Resolved] Jabong.com — Clarks shoes worth 2699 no changextra in status it's still in transit

AmarNathan.rao

from Harihar, Karnataka

Address:	Bangalore, Karnataka, 560098
Website:	Jabong

I have ordered a clarks lifestyle shoes (find the same below in the mail chain) bearing order number :[protected] and tracking number jbnp[protected]. i have even made the payment of 2699.

I have booked this above product on sunday the 4th of july and in parallel i am also tracking the order in my jabong app but from past 2 days i can see no movement in the order status it is still in transit i. e.in shipment created status and place is not updated yet. i have sent a mail to jabong earlier today morning and i have no response from any one.

I am even trying to call jabong call center but as soon as i select the ivr options i only listen to music but i never had any discussion with call center representative yet

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Aug 13, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong