[Resolved] Jabong.com — Customer executive dont pick phone

jyoti ranjan behera

from Mumbai, Maharashtra

Address:	Sambalpur, Odisha, 768003
Website:	www.jabong.com

Oreder date: 9/7/2016
Order no. [protected]
Return id: 31354658
Pick up date: 22/07/2016
Totally harassing shop i did. No call pick up by customer care... Delay in delivery update... Delay in return pick up. I ordered 3 jeans out of which one i met sizing issue so i put a return reuest but when ecom express came for pick up they denied to take return back and asked all three jeans to return. I tried convincing them that i have put only one jeans return reuest and showed my mobile jabong apps return reuest, but he voice pitch became high and started telling me that system has changed, you dont know anything etc etc.

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Sep 1, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong