Jabong.com — exchange of product with diff color

Address:Hyderabad, Andhra Pradesh, 500088
Website:www.jabong.com

I ordererd a nike shoe from jabong. But wanted a different color and i raised a request of exchange but exchange of color was not an option so to get a call i did put size as a reason and raised with the different size.

Later on i cancelled the request within 3 minutes of time as soon as i spoke to the customer executive which simply denied tht he wont b of any help neither sikha who was available on freechat.

I have been a sincere customer of jabong from past 5 yrs when it started but getting this tpye of response was never expected.
And i never asked for something beyond your limits.

Hope to seek the solution to it.

This simply affects the trust over the company
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I had raised a return request for a product worth 1600 in Jabong in the month of December 2017, even after multiple complaints and reminders their team is not taking any action.

user id :saheera.[protected]@gmail.com
order number : [protected]

please contact me on [protected] i[censored] need more details on this

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