[Resolved] Jabong.com — Fake loreal lipsticks - jabong.com

Aakriti Singhal

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122018
Website:	www.jabong.com

Hi,
I had order loreal lipstick from jabong, when i recieved them i kept them in my bag, packed. Only when i opened them a week later to apply swatched on my hand to see the intesity of the lipstick and i could see the formulation is not what loreal makes! I have 4 other lipsticks from loreal and none of them have this kind of texture or colour!
I had requested jabong to return my money, but they have just closed my request!
Jabong has now dropped down to selling fake products!
The amount was rs.1125.59

If only someone could help me!
My order no - [protected]. And complaint no[protected]
My contact no : [protected]

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Jun 1, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. This is certainly not the type of experience we intend to provide to our customers. Customer satisfaction is our number one priority. As per the update received, we've sent you an email with the resolution. Request your understanding.

Regards,
Team Jabong