Jabong.com — my gift card amount is not yet refunded | |
Hi, My email id is [protected]@hotmail.com I have orderd 3 products from jabong.com on[protected]. The order id is 108646939066267644403 And the order was unsuccessful due to some technical error from jabong side even though the amount was debited from my debit card. The amount of rs.2279 was deducted from my bank account and rs.1340 from my gift card wallet. Later rs.2279 was refunded to my bank account from jabong team. And the gift card amount is not refunded yet. Still its not reflecting in my gift card wallet account section. And in mail they told that they will credit rs.1340 giftcard within 1 business day. I spoke to jabong customer care executives several times (8-9 times through phone) but no use. They are not responding at all. Even some of them tried to misguide me. They are acting like very lazy. Sometimes they had cut the phone also. I didn't even think about this type of behavior from jabong team. This is the worst experience ever in jabong store. As a customer i don't recommend buying products from jabong. Because they will give you poor support and service after the order. Compared to jabong, myntra.in stores support and service is very good. Jabong is getting worst now days. Was this information helpful? | |
Jabong.com customer support has been notified about the posted complaint. | |
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