Jabong.com — not accepting the return

"fraud" jabong. I have ordered a jeans, waist 36 and the actual size came out to be 35. I have asked the customer care for return but according to policy its not returnable. They are asking me to exchange it. What the hell would i do with waist 38. The product size is the defect, so rather then supporting customers in exceptional case, this jabong fraudsters are supporting the brand (Flying machine). I cant use the product nor could i exchange. This is how you treat your customers? The claim supervisor, abhijeet, careless creature just cut off my call.